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Textbook Rental Program FAQs

Winter 2021 Rentals Returns

Rental due date April 30, 2021


Don't forget to include your PERM NUMBER AND NAME with your rental returns.
Without this information, we cannot clear your account.

Rental books must arrive at the Campus Store before the rental due date


There are two rental return options:
  1. If you are on Campus, there is a 24 hour Dropbox window outside the UCEN/Campus Store across/opposite the wall from Jamba Juice.
  2. If you are not on Campus, please send by US postal mail. Make sure you include your student PERM number, and your first and last name that way we will know who you are. Please ship early before due date, as it can take up to 10 business days for books to arrive at the Campus Store.

 

Ship to Address is:
Attn: Rental Returns
UCSB Campus Store
P.O. BOX 13400
University of California
Santa Barbara, CA 93107

Please call 805.893.4097 with questions.

 

You must have your student ID. A securing credit card is required. The credit card must have an expiration date greater than the rental due date for the current quarter. Books available to rent are identified by the yellow shelf tags which also show you the rental price. Take the book to the cashier upstairs and say you want to rent the book. You keep the book for the entire quarter and return it during finals week. Return deadline is printed on your receipt.

During Finals Week there is a return location outside the Campus Store in front of the UCen.

Prior to Finals Week, you can return your rentals to the textbook department on the lower level of the Campus Store any time during regular business hours. You may ask a friend to return them (give your friend your perm number).

Yes, however EXCESSIVE writing or highlighting could render your book not returnable.

Books that are water damaged or have torn covers cannot be returned.

Save your receipt at time of purchase. The receipt indicates whether you rented or purchased a book. If you do not have your receipt, you can come to the textbook department or call us at 805-893-4159 and we can look up your account to determine which books you rented.

We cannot accept rental returns after the deadline so the book now belongs to you. After the rental return deadline passes we will charge your credit card the full purchase price of the book minus the rental fee. If the charge to your card is not approved, a block will be placed on your BARC account.

If your book is damaged and refused when you try to return it, you will have to pay the difference between the rental fee and the current purchase price (new or used depending on the condition of the book when you rented it). You take care of this transaction at the textbook department on the lower level of the Campus Store. If you fail to do this a block is placed on your BARC account.

You may be able to register for classes but could be dropped. You will not be able to get a diploma or transcripts.

Come to the textbook department with a debit/credit card. We will give you a refund on the rental fee and charge you for the current retail price of the book. You do not need to bring the book because we have records in our database. You can also handle this on the phone by calling 805-893-4159. Once you have paid, we unblock your BARC account within 24 hours.

Thank you for your business – we appreciate your support!

Textbooks Orders 1(805)893-4097
ucen-books@ucsb.edu
For questions regarding course books, online textbook ordering, faculty requisitions.
Computers 1(805) 893-3538
ryan.luongo@ucsb.edu
For questions regarding computer hardware, back-to-school computer information, in-stock computer products.
General Questions M-F 1(805) 893-2330

UCSB Online Orders 1(805) 893-8321
bookstore-mailorder@ucsb.edu
For questions regarding online orders of Apparel,Gifts,Insignia & General Merchandise.
UCSB Campus Store 1 (805) 893-8321
For general questions about merchandise and services.
Regular Store Hours:
Monday - Friday: 8:00am - 5:00pm
Saturday: 11:00am - 4:00pm
Sunday: Closed

Closed November 25th, 26th & 27th - Thanksgiving Holiday

December 18th Closed to instore shopping.
Online shopping available thru December 20th 2021

Online orders are being processed Monday-Friday and are available for shipping or pick up in-store.

 

Directions to the Campus Store

UC Santa Barbara Campus Store
University Center (UCEN)
1 UCEN Rd
Santa Barbara, CA 93106
805.893.3271
bookstore-mailorder@ucsb.edu

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For Parking Permit Pricing

UCSB

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