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Exchanges and Returns

Textbook Refund Policy:

TEXTBOOK REFUNDS GIVEN THE FIRST FIVE DAYS OF EACH TERM. Sales on textbooks are final and non-refundable if purchased after the first five days of term.

TEXTBOOKS CANNOT BE RETURNED BY MAIL.
All online textbook returns must be handled at the UCSB Campus Store.

Merchandise Return Policy:

The UCSB Campus Store will exchange/return any merchandise as long as it has not been worn, washed, or used, and is in its original packaging with all tags attached. Gift cards and e-Gift cards cannot be returned. You may have a full refund as long as the merchandise is returned within 30 days of the original shipping date. Please include the original packing slip so that the credit card used on the original order can be used for any refunds or exchange price differences. If the merchandise was a gift, please include your credit card info.

Here is a copy of our Return and Exchange Form for items that fit the above criteria.

By Mail:
UCSB Campus Store
University Center
PO Box 13400
Santa Barbara, CA 93107

ATTN:Mail-Order Dept.

 

UCSB Campus Store
University Center (UCEN)
1 UCEN Rd
Santa Barbara, CA 93106

805.893.3271
bookstore-mailorder@ucsb.edu

 

 

Free UPS Ground Shipping for textbooks for Summer 2020 Qtr. Shipping charges will be waived when order is processed.

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