It appears that your browser does not support JavaScript, or you have it disabled. This site is best viewed with JavaScript enabled. If JavaScript or cookies are disabled in your browser, please enable them and then reload this page.
Skip to main content

2020 Holiday Shipping FAQs

Remember this IMPORTANT information when placing your order:
 
I want my package in time and do not want to pay extra for shipping. Will I get it in time?
Depends on when you order and where you want it delivered. Please see the below map for a transit estimate for packages shipped from UCSB Campus Store during the 2020 Holiday Season. Please check the UPS website for the most accurate information regarding receiving orders.



 

 

Does UPS deliver on Christmas Eve?
Yes. The last days to ship to insure delivery by Thursday, December 24th, for the following service levels:

 

  • UPS Ground®: Tuesday, December 15 (delivery by Thursday, December 24)
  • UPS 2nd Day Air®:Tuesday, December 22 (delivery on Thursday, December 24)
  • UPS Next Day®: Wednesday, December 23 (delivery on Thursday, December 24)

I placed my order Wednesday afternoon, December 23rd and did not receive it until after the holiday. What happened?
Orders received AFTER 10am on Wednesday, 12/23 will not ship until Monday,, January 4th.

I placed my order in the afternoon and it did not ship that day. What is going on?
We strive to ship out all orders the same day that we receive them. Unfortunately, we have to have a cut off time so that orders can be processed for shipping. Generally, ALL orders placed AFTER 12pm M-F will ship the following business day. The only exception is Wednesday, December 23rd when the cutoff time is 10am.

Why am I not getting free UPS Ground shipping when my order is over $99?
As stated on the website, shipping charges are removed AFTER your order is placed. We make sure each order qualifies for the free shipping promo before removing the charges. It does not apply to computer items, diploma frames, and textbooks. It is good for UPS Ground only.

 

Please call us at 805.893.8321 if you have any questions.

 

UCSB Campus Store
University Center (UCEN)
1 UCEN Rd
Santa Barbara, CA 93106

805.893.3271
bookstore-mailorder@ucsb.edu

 

 

Privacy and Disclaimer
I.1.A