Frequently Asked Questions

Textbook Department Information

The Textbook Department is a full-service counter located on the lagoon side of the Campus Store. Our knowledgeable staff is available to assist you with questions or concerns.

  • While we do our best to fulfill requests for used textbooks, availability is not guaranteed. If a used copy is unavailable, a new textbook will be substituted in your order.
  • You may return your textbook for a full refund within the first 5 days of the term. All textbook sales are final after the 5th day of the term. Shrink-wrapped items must not be opened.

Textbook Orders

For questions regarding course books, online textbook ordering, and faculty requisitions.

Phone: 1 (805) 893-4097
Email: [email protected]

Textbook Frequently Asked Questions

Find answers to common questions about textbook returns, rentals, class listings, backorders, and other textbook services at the UCSB Campus Store.

Select a question button to expand and read the answer.

You may return your textbook for a full refund within the first 5 days of the term.

All textbook sales are final after the 5th day of the term. Shrink-wrapped items must remain unopened.

Questions or need to cancel an order? Call (805) 893-4097 .

Your professor may not have assigned a textbook yet, or the required material may be available somewhere other than the Campus Store.

You can confirm what you need with your professor on the first day of class.

Some titles are sold individually, while others are packaged with an access code or another item.

Read the descriptions carefully and select only one version.

If you are unsure which option to choose, call the Textbook Department at (805) 893-4097 .